Leadership

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Shaun T. Olsson, CPCU

Senior Vice President

  • Shaun T. Olsson serves as President of Northern States Agency and Sr. Vice President of Ringwalt & Liesche/Pacific Gateway. Prior to joining the group in 2009, he worked for Universal Underwriters/Zurich as Regional Sales Manager in Denver, and as an Account Executive in Tulsa, Oklahoma, where he began his insurance career.
  • In his spare time, Shaun enjoys playing golf, hanging out with his wife and two daughters, and rooting for the Oklahoma Sooners. In addition, he has been active in a variety of faith-based and industry related organizations in the communities in which he has lived, including the MN CPCU Society and the MN Valley Young Life Boards.
  • Shaun holds a Master of Business Administration and a Bachelor of Science degree from the University of Tulsa and has earned the CPCU designation. He also has served as an adjunct professor in the Collins College of Business at the University of Tulsa and has attended the NAPSLO Executive Leadership School at the Darden School of Business at the University of Virginia.
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Mark Thorne, CPCU

Vice President/Underwriting Manager

  • Mark has lived in Los Angeles most of his life after emigrating from the UK as a child.
  • He has been in the insurance industry since 1994, working as an Underwriter handling package accounts prior to coming to PGIA in 2003. Previously, he had many jobs outside of insurance and even obtained a Recording Engineering Degree.
  • Mark obtained his CPCU designation in 2001, along with an Associate in Marine Insurance Management (AMIM) in 2004.
  • He likes to spend time with his family, traveling, and producing music projects. You may catch him playing the occasional live gig, and he enjoys a good game of trivia.
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Brian Schoonover

Vice President/Underwriting Manager

  • Brian is from Rochester, NY and lived in Ohio and Michigan before moving to California.
  • He has a BA in Economics, with a Minor in Applied Statistics, from the University of California, Irvine.
  • Brian started with PGIA in 2003. He previously worked at USI Rental Specialties for six years and State Farm for seven years.
  • He enjoys camping, fishing, anything radio control, music, concerts, riding bikes, and spending time with his family and friends.
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Mike Gower

Director - Accounting & Information Technology

  • Born and raised in Altadena, CA.
  • He holds a Bachelor of Science degree in Computer Science from Cal Poly, Pomona.
  • Mike joined the PGIA team in 2004. Prior to that, he spent five years in IT support for a large paper company (not Dunder Mifflin).
  • He enjoys spending time with his wife and three kids, camping, watching sci-fi, and playing board games (X-Wing, Dominion, Splendor, etc).

Marketing

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Larry Uleman

Senior Marketing Representative

  • Larry is a California native, born and raised in and around the San Fernando Valley.
  • He graduated from California State University San Marcos with a Bachelor’s Degree in Literature and Writing Studies.
  • Larry started at PGIA in 2015. Before that, he worked in the insurance industry for 25 years.
  • He has two children. When work is done, you will find him at the beach surfing or hiking in the hills.

Underwriting

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Brandon Kelley

Underwriting Supervisor

  • Brandon was born and raised in Southern California.
  • He graduated from California State University, Northridge with a bachelor’s degree in Business Management.
  • He has been with PGIA since 2016. Prior to that, he worked at a local police department for three years as part of a college student program.
  • Brandon is a sports fan of all L.A. teams (Lakers, Rams, Dodgers, and Kings). He also enjoys spending time with his girlfriend and his pets: two puppies and a bearded dragon. His favorite hobbies include playing video games, playing basketball, building computers, and camping.
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Paul Dezso

Senior Underwriter

  • From Canyon Country, CA.
  • Paul graduated from California State University, Northridge with a B.S. in Accountancy in May 2017. He is currently working on the CPCU designation.
  • He started at Pacific Gateway in June 2016 for a one-year underwriting internship and liked it so much that he returned to underwriting as a re-hire in August 2017.
  • Paul enjoys camping and fishing, distance running, rock and metal music, computer games, and studying history.
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Jake Devine

Senior Underwriter

  • From Indianapolis, IN.

 

  • Obtained bachelor's degree in Risk Management & Insurance and Business Administration from Ball State University.

 

  • Worked for five years at AssuredPartners before joining our team in 2017.

 

  • Jake enjoys running, cycling, hiking during the summer, and snowboarding in winter. Jake is a big San Francisco 49ers fan and enjoys playing the board game Settlers of Catan.
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Andres Ramirez

Underwriter

  • Andres is from Gardena, CA.
  • He has a B.S in Business Administration, emphasis in Finance from California State University, Long Beach.
  • Andres joined PGIA in 2019.
  • He has five half-siblings (triplets included) and one full brother and a cat named Batman. In his free time, Andres enjoys kayaking, playing strategy/RPG games, and spending time with family and Batman.
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Martin Zdimal

Underwriter

  • From Santa Clarita, CA.
  • Martin received a bachelor’s degree in finance from Cal Poly, Pomona and an associate degree in accounting.
  • He started with PGIA in 2019.
  • Martin enjoys hiking/camping with his German Shepherd, Harper, working on his cars and going off-roading, going to the gym, and watching football and hockey.
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John Saulan

Underwriter

  • From the Philippines and currently residing in Palmdale, CA.
  • John graduated from California State University, Northridge with a B.S. in Finance.
  • He joined PGIA in March 2021. Prior to that, he worked for a car dealership as a vehicle condition assessor.
  • John enjoys photography, hiking, traveling, and trying new food. He also enjoys watching basketball and baseball and is a big fan of the Miami Heat and Los Angeles Dodgers.
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Osvaldo Manzo

Underwriting Specialist

  • Born in Panorama City, CA.
  • Osvaldo obtained bachelor’s degree in Politics from the University of California, Santa Cruz.
  • He started at PGIA in 2021. Before that, he worked at a tech company for five years.
  • Osvaldo enjoys traveling and exploring new locations. He is a Philadelphia Sixers and Los Angeles Angels fan. He also enjoys watching movies and is a big fan of Marvel and Star Wars..
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Ryan Hedeen

Underwriting Specialist

  • From Castle Rock, CO.
  • Graduated with a B.S. in Mathematics and a minor in Statistics from Colorado State University.
  • Ryan was a lifeguard and aquatics manager at the Castle Rock Community Recenter and DoorDash driver before joining our team in 2022.
  • Outside of work he enjoys spending time in the mountains, hiking during the summer and skiing during the winter. He also enjoys playing men’s volleyball in intramural leagues. His parents moved to Orlando, FL for retirement and he’s looking forward to visiting them during the winters to escape the cold of Colorado.
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Mary Meador

Underwriting Assistants Supervisor

  • From Santa Clarita, CA.
  • Mary graduated from California State University, Fresno with a Bachelor of Arts in Sociology.
  • She has been with PGIA since 2011.
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Justine Bigelow

Senior Underwriting Assistant

  • From Santa Clarita, CA.
  • Justine obtained a B.S. in Small Business Management & Entrepreneurship from University of Phoenix and an A.S. in Small Business Administration & Management from College of the Canyons.
  • She joined the PGIA team in 2014.
  • She enjoys spending time with her husband and daughter. Justine loves classic cars, owns a 1964 AMC Rambler American, and is part of a car club. She also enjoys going on car cruises and attending car shows. She loves the mountains, camping, baking, and being creative.
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Kevin Gregg

Underwriting Assistant

  • Born and raised in California.
  • Kevin has been with PGIA since 2001. Before that, he worked at American International Group (AIG).
  • He is from a large family with one brother and eight sisters. Kevin loves playing golf, basketball, and paintball, among other outdoor activities, as well as listening to music of all genres.
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Ryan Morris

Senior Underwriting Assistant

  • Born in Valencia, CA and raised in Canyon Country.
  • Ryan has an Associate’s Degree from College of the Canyons, a Bachelor’s Degree from California State University Channel Islands, and is working on his AINS designation.
  • He has started at PGIA in 2018.
  • Ryan’s main hobbies include art and gardening. He’s also an avid consumer of films, mainly horror and classics. He enjoys taking deep, thorough dives into music genres and how they developed into what they are today.
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Roberto Gomez

Underwriting Assistant

  • Born in San Bernardino, California, and raised in San Luis, Sonora.
  • Before joining PGIA in early 2022, Roberto was a trainer and customer service specialist at a wholesale company.
  • He loves to go to the movies, play chess with his kids, and go on road trips.
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Cristina Espinosa

Underwriting Assistant

  • From Santa Clarita, CA.
  • Graduated with a bachelor’s degree in Business Management from California State University, Northridge.
  • Cristina joined the PGIA team in 2022. Previously, she worked at a local insurance agency for 10 years.
  • Her favorite hobbies include reading mystery novels, gardening, dancing, traveling and anything outdoors. Cristina loves spending time with family and friends, and she loves animals. She has two cats, Leia and Winston.

Customer Support

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Shannon Contreraz

Customer Support Supervisor

  • Born and raised in Ridgecrest, CA. Shannon has lived in SoCal her entire life.
  • She started with the company in 2001.
  • Shannon is married and has four children, two bonus kids, and one granddaughter. She enjoys camping, visiting the beach, pretty much anything outdoors when the weather is nice, reading, and crafting.
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Judy Ruzella

Customer Support

  • Born in Los Angeles and lived in the San Fernando Valley before moving to Santa Clarita Valley in 1995.
  • Judy joined the PGIA team in 2006. Previously, she worked for a large cruise line.
  • She likes to travel and visit family in AZ and TX. Judy enjoys watching most sports and cheers on many teams, but she likes basketball and football (pro and college) the most.
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Leslie Thomson

Customer Support

  • From Ventura, CA.
  • Leslie received a B.S. degree in Psychology from Corban University.
  • She started with PGIA in 2016. She previously worked for her church and in the legal industry.
  • Leslie and her husband have five adult children and are involved in their local church. They love to watch the Dodgers in their spare time.
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Jose Espino

Customer Support

  • Born in Mexico, Jose has lived in SoCal since the late 1980s.
  • Jose started with the company in early 2022. He previously worked at another carrier-owned MGA in Calabasas, CA for 20 years.
  • In his free time, he enjoys working on cars, watching the MotorTrend network and the Oxygen channel. He also enjoys watching sports and is a Dodgers, Lakers, Kings, and Raiders fan.
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Katie Reilly

Customer Support

  • Born and raised in Southern California, Katie grew up in Saugus, CA.
  • Katie started at PGIA in 2016. She has over 15 years of experience in the insurance industry. She spent seven years in the claims department at a personal auto insurance company and five years in the underwriting department of a life insurance company.
  • She enjoys spending time with her adult boy/girl twins and her new “grand” pets: Maggie an English Cream Retriever puppy and Winston, a rescue kitten from a shelter. Katie also enjoys going to concerts, spending time at the beach, and trying new restaurants.
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Ana Manalo

Customer Support

  • Originally from Manila, Philippines, Ana emigrated to the U.S. in 1992.
  • Ana has a B.S. in Architecture from University of Santo Tomas (Manila).
  • Ana began at PGIA in early 2022. Prior to joining PGIA, she worked for a firm marketing Life and Annuity plans.
  • She likes to travel, go on road trips with her husband, and hone her photography skills. Ana’s favorite places to visit are art museums, flea and farmers markets, and beach towns.

Accounting

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Mike Gower

Director - Accounting & Information Technology

  • Born and raised in Altadena, CA.
  • He holds a Bachelor of Science degree in Computer Science from Cal Poly, Pomona.
  • Mike joined the PGIA team in 2004. Prior to that, he spent five years in IT support for a large paper company (not Dunder Mifflin).
  • He enjoys spending time with his wife and three kids, camping, watching sci-fi, and playing board games (X-Wing, Dominion, Splendor, etc).
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Vincent Paul

Accounting

Originally from Los Angeles, Vincent has lived in the surrounding areas his entire life.

  • Vincent obtained a B.S. in Finance from California State University, Northridge.
  • He has been with PGIA since 2017.
  • In his spare time, Vincent enjoys the peace and quiet, working out, watching all kinds of sporting events, listening to podcasts/music, and reading books.