Obtained his Bachelor of Arts in Music with an emphasis in organ performance from Southwest Minnesota State University.
Substitutes as an organist for various churches.
Merlin started out in the insurance industry in 1981, worked for four carriers, earned the certificate in General Insurance in 1992, and joined NSA in 2001.
He enjoys latch hook and cross-stitch projects, and even makes hand-stitched nametags as gifts for co-workers.